Artificial Intelligence and User Experience
Artificial Intelligence Technology made a difference in the way we do business. In purchasing orders, for example, customers would swipe their cards but would need to fill in a form if they want to join a membership program. With online shopping, the new Point of Sale (POS) system automatically asks for customers’ information and allows them to subscribe for a newsletter.
Not to mention that the cost of computing has dropped drastically since the 1960s. In terms of speed, one Giga FLOPs cost 19 billion dollars, but in 2017 it cost 3 cents only. The advancement of technology enables us to do things more efficiently. That means you can let the computers do the computation, the data inquiring, and the menial tasks so that you can focus on the critical thinking and decision-making processes.
IBM has published a white paper on how AI technologies can help to identify breast cancer. The study was an attempt to enhance healthcare technology. AI technologies may see unusual spots on an X-Ray that doctors might fail to see. They would be able to do so after learning from multitudes of data, checking with the doctors for feedback, and if they are wrong, they record their mistakes in their program and improve.
Microsoft created a Chatbot that interacts through Twitter social media. As mentioned, AI technologies process information by learning from what works and what doesn’t. In this case, Tay the Chatbot, unfortunately, adopted racism.
Lil Miquela is an AI influencer created by Trevor McFedries and Sara DeCou that, as of 2019, raised 125 million dollars investment. The AI portrays a 19-year-old artist and posts YouTube videos. While it raises controversy, Miquela questioned back if there’s a person on Instagram that doesn’t edit his or her photos.